Privacy Policy

Santonio's Restaurante is a restaurant at Victoria Terrace, Hamsterley Colliery, NE17 7SH. We are the data controller for personal information collected through this website.

Questions about your data? Email santonios.restaurante@gmail.com or call 01207 655050.

When you request a table via our booking form, we collect:

• Your name
• Your email address
• Your phone number (if you provide one)
• Booking details (date, time, party size)
• Any allergies, dietary notes, or other requests you choose to share

We do not collect payment card details through this website, and we do not use tracking pixels or behavioural advertising tools.

We use your information only to:

• Handle and confirm your table booking
• Contact you by email or phone if we need more detail about your booking, or to confirm or update it

We do not sell your data. We do not use it for marketing or any other purpose unrelated to your booking.

Under UK GDPR, we process your data to take steps at your request before a contract (your reservation), and where needed for our legitimate interest in managing bookings safely and accurately.

We keep booking details only for as long as needed to manage your reservation and any follow-up about that visit. We do not retain your contact details for other uses.

Under UK GDPR you can ask us to:

• Access the personal data we hold about you
• Correct inaccurate data
• Delete your data where we have no need to keep it
• Object to processing in certain circumstances

Contact us using the details above. You can also complain to the Information Commissioner's Office (ICO).

Booking emails are sent via our email provider (Resend) so we can receive your request and send you a confirmation. Your details are used only for that purpose.

Our site may use limited cookies (for example when Google Maps loads on the contact page). See our Cookie Policy for details.

We may update this policy from time to time. The current version will always be available on this page.